From What to Why with Conversational AI

The most powerful question in product development is "Why?" Traditional tools can show you what happened, but uncovering the why has always required manual, time-consuming investigation.

UX Agent changes this dynamic with two groundbreaking features: AI Analysis for Single User Sessions and the AI-Powered Insights Panel. Together, they allow you to move from observation to understanding at unprecedented speed.

AI Analysis: Your Automated Session Detective

For any user session, our AI doesn't just give you a video; it gives you a story.
A full narrative summary of a user's journey and struggles.

• Auto Summaries & Issue Detection: Instantly get a plain-language summary of what the user tried to accomplish and where they struggled. The AI automatically identifies key issues, like dead ends, "Scraping failed" errors, or moments of confusion, saving you from having to watch the entire recording.
• Conversational AI Analysis: This is where it gets truly powerful. You can dive deeper by asking specific questions about the session in natural language. Ask "What was the user trying to do before the error occurred?" or "Show me where the user seemed most confused," and get an immediate, context-aware answer.

AI-Powered Insights Panel: Answers to Your Biggest UX Questions

Zooming out from a single session, the Insights Panel allows you to analyze thousands of journeys at once.

Ask any question, get a professional report.

This isn't about building dashboards. It's about getting answers.

You can create an analysis task for any UX question you have. For example:

• "Analyze the journeys of all non-converting trial users."
• "Where do users struggle most in our new checkout flow?"
• "Identify the top 3 friction points in our onboarding process."

The AI will then analyze thousands of relevant sessions to generate a professional report complete with:

• Key Findings: The most critical patterns and takeaways.
• Major Friction Points: A quantitative breakdown of the biggest obstacles users face.
• Actionable Recommendations: Concrete suggestions for product improvements.
• Example Recordings: Instantly jump to curated example sessions that perfectly illustrate each key finding, providing full context in a single click.

This is more than just analytics. It's a conversation with your users, at scale. It's the fastest path from a difficult question to a confident, data-driven decision.